Nowadays, with globalization stress is increasing and becoming part of our normal life. In that conditions the effective regulation of emotion in self and others, and the use of feelings to motivate, plan, and achieve in one’s life becoming the most important thing in every kind of relationships, business or others. Emotional intelligence represents the set of skills for expressing the emotion of oneself and in others. This paper I stareted with notion and explanation of emotional intelligence in regard to understand what does exactly that mean. A farmework of Daniel Goleman’s model was then described. In the addition I wrote about identifying human emotions, managing emotions, motivation, recognizing other’s emotions and handing with relationships. The next part of my paper discuss about difference between IQ and EQ, and I gave recommendation how to improve our emotional intelligence. Next, I review the most components of emotional intelligence and present the most important programes for developing emotional intelligence.Nastavi sa čitanjem..
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