Emotional intelligence
West University Timisoara
Communication and negociation in business
Theme: Emotional intelligence
Professor
Student
Phd Florentina Pirjol
Milić Maja
West University Timisoara
1
Content

West University Timisoara
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Introduction
In our, as in most modern societies, the value of an individual is often "measured" by his own
intelligence of intelligence. If we consider the relationship between the intelligence coefficient of
expired qualifications, jobs, etc. Sooner or later we will realize that there are gigantic proportions
between the so-called "academic" or "rational" (the notion and types of intelligence will be
explained later) of the intelligence of the individual and its realization through concrete life
situations. How and why is it possible that individuals of often very high intelligence coefficient
fail to achieve their life goals? - this is a question that has often been imposed only on sections in
a variety of research. But, we will just notice to those individuals that they have problems
communicating with other people, not to sympathize with others, often sunlight, sarcastic, etc.
Therefore, in order to understand the individual and his (un) success, one more criterion is called
"emotional intelligence" and which, although too neglected, plays an enormous role in the life of
every individual. Emotional intelligence is widely known to be a key component of effective
leadership. The ability to be perceptively in tune with yourself and your emotions, as well as
having sound situational awareness can be a powerful tool for leading a team.
The act of knowing, understanding, and responding to emotions, overcoming stress in the
moment, and being aware of how your words and actions affect others, is described as emotional
intelligence. Emotional intelligence for leadership can consist of these five attributes: self-
awareness, self-management, empathy, relationship management, and effective communication.
Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well
as the emotions of others. Though there is some disagreement among psychologists as to what
constitutes true emotional intelligence, it is generally said to include at least three
skills: emotional awareness, or the ability to identify and name one’s own emotions; the ability to
harness those emotions and apply them to tasks like thinking and problem solving; and the
ability to manage emotions, which includes both regulating one’s own emotions when
necessary and cheering up or calming down other people. A narrow understanding of intelligence
proves that IQ's academic intelligence is predestined and can't be changed by life experience, and
our destiny is largely determined by the parents IQ obtained. The question is which factors are at
work when people with high IQ-om fail and those with medium surprising progress. The
difference is mostly found in abilities that are called emotional intelligence EQ, which includes
self-control, self-awareness, self-motivation, fighting and perseverance, empathy, listening skills,
conflict resolution, cooperation, and so on. At a time when social weaving is growing ever faster
when selfishness, violence, and spiritual crowns for the benefit of society, the important,
emotional intelligence is growing and it depends on the connection of feelings, characters and
moral instincts. A large number of neurobiological data made it possible for us to understand
more clearly how emotional brain centers lead to anger or tears, how the parts of the brain
encourage us to lead wars, as well as love, and it guides us to good and evil. Dealing with
emotions and their defects sets to the first the solution to the collective emotional crisis that we
have been witnessing for the last decade or two. Emotionality is a complex part of the entire
human experience and is essentially inseparable from the value, perceptual, cognitive and
behavioral aspect of the personality, and turbulent chemical and biological processes, turbulent
external reactions and subjective experiences make three basic emotional manifestations
(Goleman D. 2007).
Key words
: emotional intelligence, coefficient, academic intelligence, Daniel Goleman,
intellectual , non-intelligent ,components of emotional
Jel code:
G41 Role and Effects of Psychological, Emotional, Social and Cognitive
Factors on Decision Making in Financial Markets
West University Timisoara
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There is currently no validated test or scale for emotional intelligence as there is for "g," the
general intelligence factor a fact that has led some critics to claim the concept is either sketchy or
entirely non-existent. Despite this criticism, however, emotional intelligence (or “emotional
quotient,” as it’s sometimes known) has wide appeal among the general public, as well as in
certain industries. In recent years, some employers have even incorporated “emotional
intelligence tests” into their application or interview processes, on the theory that someone high
in emotional intelligence would make a better leader or coworker. But while some studies have
found a link between emotional intelligence and job performance, others have shown no
correlation, and the lack of a scientifically valid scale makes it difficult to truly measure or
predict someone’s emotional intelligence on the job.
Basic areas over time- psychologists interpret different intelligences in different ways. One
called it social intelligence that it was the ability to understand others and to respond wisely to
relationships, while others cynically thought that manipulating people who compel others to do
what they did and whether they wanted it or not. But everyone has come to the conclusion that
qualification is being considered a practical intelligence that is high-ranking and facilitated by
successful executives. Today, it is an unequivocal belief that these skills are a good part for
learning and so profit a greater possibility in interpersonal skills that it is emotional to understand
the message.
Ovaj materijal je namenjen za učenje i pripremu, ne za predaju.
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