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Staff Development and Human
Resource Management
RESEARCH PROJECT
Outsourcing the recruitment process
STUDENT: LECTURER:
Bojan Ilic Medina Braha
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TABLE OF CONTENTS
ABSTRACT……………………………………………………………………………………………….3
INTRODUCTION…………………………………………………………………………………………3
1. RECRUTING HUMAN RESOURCES………………………………………………………………...4
1.1 Source of recruitment………………………………………………………………………………..5
2. SELECTION OF CANDIDATE FOR EMPLOYMENT……………………………………………….9
2.1 Selection methods and assessment instruments…………………………………………………….10
3. JOB INTERVIEW……………………………………………………………………………………...14
4. RECRUITING CANDIDATES AT THE RAIFFEISEN BANK KOSOVO…………………………..19
CONCLUSION
REFERENCES
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The perception of human capital as the main source of the company's competitive ability, their
competence, motivation, satisfaction must be the main preoccupation of human resources managers
because the success of the company depends on the adequately employed staff.
At the end will also mention an example of how the recruitment process is taking place in the territory of
Kosovo.
Introduction
The task of a good manager of each organization is to contribute to the maximum use of resources in
order to achieve the interests and goals of the organization.
The most important resource is the man. The organization meets its human potential needs in two ways:
hiring new employees and developing the potential of existing ones.
Filling jobs is a complex process and begins with a process, which is usually called recruiting (attracting)
human resources.
Continuation of the recruitment process is a selection process that needs to be synchronized with other
human resource management activities.
1. RECRUTING HUMAN RESOURCES
Recruitment is the process of identifying and attracting candidates whose abilities and personal qualities
meet the demands of currently vacant posts or future jobs.
Recruitment involves examining and reviewing job requirements in vacant posts, seeking and considering
sources of recruitment of suitable candidates, attracting and encouraging to apply for job offers and
contacting these candidates. Recruitment as a function cannot be viewed in isolation, but in the context of
other functions.
Starting in the recruitment process, decisions were taken to fill jobs.
The decision to fill jobs is a planned activity in which the manager needs to know which jobs must be
done in order to achieve the goals of the organization, which are the skills and abilities necessary for
performing these tasks and how many people are needed to perform these tasks.
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In order to have a candidate at all, there must be a systematization document envisaging the obligations of
the perpetrator on the one hand and on the other hand the key tasks, duties and responsibilities of the
candidates on the other. The document on the systematization of jobs is obligatory and is prescribed by
law.
The goal of recruiting is to come up with people capable of performing a specific job, which means they
must meet the requirements of the organization and the specific job.
Recruitment is a process that aims to attract as many candidates as possible so that the company has the
largest choice.
The bidding offer must be tempting. In case it is not real, attracting candidates often leave the company,
which leads to additional costs.
Also attractive are candidates who are still in the process of education, the stronger the companies are
using them more and more.
For example: scholarships given by Coca-Cola under the program called "Coca-Cola Talents", where the
company provides scholarships (in the form of financial assistance) to the most successful students in the
fields related to the business of Coca-Cola ".
The company has prescribed the conditions for applying candidates, among which they must have an
average grade above 8.5, must not be employed, they must not be scholarshiped from any third party to
which the student would later have an obligation in the form of employment, etc.
During the scholarship, the company implements a training program for selected candidates that includes
training and practice for working on specific projects.
Upon completion of the studies, the most successful company provides a job.
In this example, the way of recruitment in the education process is seen, where the company is trying to
recruit the most successful students in the areas of work in order to improve their work.
1.1. Sources of recruitment
In filling jobs we have two key sources: internal and external.
Internal sources
